Head of Dealing
Description
Please note: we have set an application deadline of Tuesday 10th March.
Who We Are
Who We Are
Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award-winning service. In 2024, we supported £79bn+ of international payments, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and proprietary technology.
Moneycorp is a place where energy, commitment to our shared success, and collaboration are core to our values. We’re restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business.
Role Purpose
To provide leadership to the team, ensuring all team members are working towards achieving team and individual targets as well as acting as a primary contact for Under £1m & Online clients, executing client orders, and maintaining and developing client relationships.
Key Responsibilities
Maximise Trading Income
- Execute client instructions to buy and sell currencies
- Focus on profit maximisation
- Ensure team targets set by management are achieved
- Ensure personal targets set by management are achieved
Ensure team KPIs are achieved
- Adhere to Moneycorp’s contact strategy by providing a minimum level of contact of at least once per month with each of our corporate clients
- Build strong personal and business relationships within an agreed portfolio of clients
Provide the Highest Level of Service
- Assist clients by providing them with a range of hedging strategies provided by Moneycorp
- Provide clients with up to date market commentary on a regular basis
Ensure the Highest Level of Professionalism and Compliance
- Ensure accurate data input on both dealing and CRM systems
- Managing client complaints in accordance with company guidelines
- Maintain records of all client contact including telephone calls, inbound or outbound written contact
- Ensure Company procedures and high standards are followed at all times. With particular focus upon KYC procedures and accurate maintenance of all CRM records, particularly client follow up calls
- Be aware of Anti-Money Laundering procedures and report any suspicious transactions
- Manage any process changes including such things as MiFID2 and any other regulatory updates
People Management
- Day to day management of team
- Lead by example to ensure good work practices and high standards are adhered to by the team
- Work closely with individual team members to ensure consistently high team performance and adherence to accepted processes
- Training for existing and new team members
- Ensure effective communication within the team e.g. feedback sessions and team briefings
- Produce necessary reports to manage the teams core metrics and KPI’s to include turnover, activity and retention
What we're looking for
Knowledge and Experience:
- Proven experience in foreign exchange markets
- Market, risk and business awareness
- Knowledge of markets, products and services
- Knowledge of relevant legislation and regulatory obligations
- People Management Skills
- Working within a multichannel pressurized environment
- Understanding and application of derivatives – desirable
- CF30 qualification is desirable
Skills and Competencies:
- Understanding and experience of risk management techniques
- Good decision making and problem-solving skills
- Business and financial acumen
- Drive for results
- Excellent communication skills, both written and verbal
- Foster relationships with internal and external stakeholders at varying levels of seniority
- Good organizational skills
- Influencing and persuading skills
- Negotiating skills
- Possess a good balance of people and technical skills
- IT literate
Education:
- CF30 – desirable
- 2:1 or above from top 50 University - desirable
Please note: This is a full-time, permanent position with an opportunity to work on a hybrid model from our London Victoria office.
What you get in return: This role offers a competitive salary, plus a benefits package including private medical health insurance.
Interested? If the role sounds like you, we invite you to upload a copy of your CV and can do this by clicking on the Apply Now button. Please note: we have set an application deadline of Tuesday 10th March.
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Diversity and Inclusion
Moneycorp is proud to be an Equal Opportunity employer. Across our Group, Moneycorp maintains a philosophy that an inclusive company culture inspires creativity, fosters a sense of belonging, and is imperative to both personal and professional growth. With a makeup of 47 percent female employees, Moneycorp has a remarkably diverse workforce. Our commitment to inclusion and opportunity continues to evolve and improve as we listen and engage with our diverse teams.
All qualified applicants will receive consideration for employment without regard to age, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, status as an individual with a physical or mental disability status as an individual with a protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Moneycorp believes that diversity is critical to our success in helping Corporate and Private Clients with their FX and International Payments requirements across the world and is committed to creating an inclusive, mutually respectful environment which celebrates diversity. We hire on the basis of talent, merit, competence, performance, and business needs.